Board Philosophy & Priorities
Safety First
The responsibility to provide safe, clean, reliable drinking water should be regarded as priority number one. Families and businesses alike rely on safe water each and every day. It is an essential foundation for our community.
Diligence is Key
As a Board member, I will be responsible for providing effective leadership that directs water district staff to develop and implement necessary managerial programs, policies, and plans. A key factor in this process is for me to perform the necessary due diligence before decision making, to ensure that I uphold my pledge to Protect your Water and your Dollars.
The Importance of Asset Management
Managing a water district is costly and complex. As with any business, Rancho Water’s staff must be constantly assessing shifting circumstances and planning for short and long-term needs. Asset management is crucial in properly leveraging the available funding with a plan that maximizes the benefit to the district’s operations and ratepayers. Every board member should thoroughly analyze the district’s asset management plan and must fully understand the operational and financial aspects. This ensures informed decisions which result in optimal service at the lowest possible cost to Rancho’s customers.
Imported Water is Expensive
A key cost driver facing the district is the ever-escalating price of imported water, which puts upward pressure on water rates. Dependence on this expensive source needs to be reduced. Along with the priority of providing safe and reliable water, the Board must support full utilization of more affordable local groundwater and recycled water supplies. This includes pursuit of opportunities to protect and grow those sources for our future, in a way that demonstrates prudent fiscal and environmental stewardship.
Media Matters
A critical component of great customer service is communications. Is the messaging consistent, clear, and understandable to a layperson? What strategies are in place for working with the media during crisis management? Communication is a two—way street.